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Some TROUBLE LISTENING topics covered on this page:

  • How to Listen to a Live Show Stream on Desktop Devices   
  • Internet Browser Permission to Access Radio Stream - GOOGLE CHROME, GOOGLE, MOZILLA BROWSER LISTENING
  • How to Listen to Live Stream on Smartphone, Tablet and Mobile Devices
  • How to Listen to a Live Stream on a Macs
  • How to Listen To an On-Demand or Download a Podcast - Internet Explorer, Mozilla, Google Chrome, Microsoft Edge Listening
  • How to Listen to an On-Demand Archive Show on a Smartphone or Tablet
  • General Questions

Listen to a LIVE Show Stream on Desktop Devices:

There are 2 ways:

1.Click the gold 'Listen Live - All Devices' button at the top of of our home page for other stream listening

2. Download and install FREE Silverlight/Windows Media Player. After Installation go to Internet Explorer and click "LISTEN LIVE - Silverlight/WMP" button located at the top of our main home page.

Here's some helpful information about SilverLight Install Instructions and how Silverlight reacts to different browsers.
Silverlight Compatible Browsers and Install Instructions



In 98% of the cases one of the above three ways should work for you. If not, you will have to do a little more (and we greatly appreciate that) but please understand that every computer is different, the software installed on your computer is different, your computer security system may be different and even your computer speakers and sound cards are different - add to that Internet Browsers that are constantly upgrading and the changing of privacy issues which have become a high priority and you can see why it may take just a little time to get us going the first time. Don't give up. If you have exhausted all the methods on this entire page and its still not working call us at 800-555-5453 and we will try to get you operational or at least point you in the right direction for your next step.

Internet Browser Permission to Access our Radio Stream May Be Required

When you click our Listen Live- All Devices or Listen Live - SilverLight/WMP buttons we have to access your website address to send back our stream so you can hear it. So the first time you access us, you may have to give your Browser (Internet Explorer, Mozilla, Google OR Google Chrome) permission (access authority) to allow our stream to play. Dependent upon your browser, the steps to do this may be different. Search your browser's help for directions if messages pop up or you can't hear or access our stream. Here's some hints:

INTERNET EXPLORER

Download Silverlight and there should be no problems. However, with some computers they may require ActiveX filtering. To turn on ActiveX Filtering: Open Internet Explorer. Click the Tools button, point to Safety, and then click ActiveX Filtering. Here's some helpful information about SilverLight Install Instructions and how Silverlight reacts to different browsers.
Silverlight Compatible Browsers and Install Instructions
and

Here's some additional information on Internet Explorer privacy for Windows 7
http://windows.microsoft.com/en-us/internet-explorer/ie11-win7-privacy-statement

If you are on GOOGLE AND GOOGLE CHROME you're having problems with the ADOBE FLASH PLAYERon the 'Listen Live-All Devices' button or in some cases the 'Smartphones, Mac, Tablets, Wifi & More' Button ...try these solutions to fix the problem:

Step 1: Turn on PPAPI plugins.
1. Open Chrome.
2. In the address bar at the top, type chrome://plugins and press Enter.
3. Click Details.
4. Scroll down to "Adobe Flash Player."
5. Under "Type: PPAPI," click Enable.

Step 2: Make sure Chrome is up-to-date. You get Adobe Flash player on Chrome automatically, and it updates when Chrome does.

Step 3: Update Adobe Flash Player manually.
1. Open Chrome.
2. In the address bar at the top, type chrome://components and press Enter.
3. Under "pepper_flash," click Check for update.

MICROSOFT SILVERLIGHT ACCESS

GOOGLE and GOOGLE CHROME
Without Warning Google and Google Chrome stopped supporting WINDOWS MEDIA PLAYER, SILVERLIGHT, Java, and Unity (NPAPI) plugins. There are two things you can do: 1) Click Listen Live - All Devices or the 'Smartphones, Mac, Tablets, Wifi & More' Button which is Adobe Flash Player (PPAPI acceptable plugin) for Google, Google Chrome and Mozilla. browser listening. OR
2) Use Internet Explorer Browser and click on "Listen Live-SilverLight/WMP or the plain Listen Live All Devices button.

Microsoft Silverlight may not work on Google Chrome version 45 or a later there is no workaround to listen to Silverlight. You must use a browser that still support Silverlight content like Internet Explorer or Mozilla..

For Google Chrome versions 42 to 44 of Chrome, follow these steps:
1. On the address bar in Chrome, type chrome://flags/#enable-npapi.
2. In the Enable NPAPI Mac, Windows box, click Enable.
3. Exit and then restart Chrome.
4. Reopen the Silverlight page.
5. Right-click the broken puzzle piece image, and then select Run this Plugin.
Or You can try the following:
1. Paste this into Google Chrome's address bar: chrome://flags/#enable-npapi
2. Select Enable
3. When using the website (Netflix, Amazon Instant Video, Silverlight, etc.), you will need to right click on the content and select Run this Plugin
----------------------------------------

Microsoft EDGE
Use Internet Explorer or Mozilla Instead of Microsoft Edge

How to Use Silverlight on WINDOWS 10
Windows 10 still includes the old version of Internet Explorer 11 for compatibility purposes.
Internet Explorer 11 is still compatible with Silverlight and ActiveX plug-ins. You'll find IE under All Apps in the Start menu -
1. Select All Apps,
2. scroll down to Windows Accessories, and
3. click Internet Explorer under the accessories folder.

OR, just perform a search for Internet Explorer in the Start menu and launch it.

OR, You can also tap the menu button in Microsoft Edge and select "Open with Internet Explorer" to open the current web page in Internet Explorer.

MOZILLA

sometimes Mozilla works and sometimes it doesn't. There are two things you can do: 1) Click Listen Live - All Devices or the 'Smartphones, Mac, Tablets, Wifi & More' Button which is Adobe Flash Player (PPAPI acceptable plugin) for Google, Google Chrome and Mozilla. browser listening. OR 2) Use Internet Explorer Browser and click on "Listen Live-SilverLight/WMP or the plain Listen Live - All Devices button.

Mozilla Support for Silverlight

At Random Internet Browsers Updates may mean you need to reactivate their Permission to Access our Radio Stream (Live or On-Demand) which may also mean you need to update your security permissions, your cookies and Java plugins. Check with your computer manufacturer or specific Internet Browser support since the issue is with your specific computer and the steps to do this may be different.

Listen to a Live Show Stream on Your Smartphone or Tablet

1. No APP Required. Just CLICK the gold 'Listen Live All Devices' button or in some cases the 'Smartphone, Mac, Tablet, Wifi & More' Button at the top of our Main Page or on most of our HealthyLife.net web pages. If your device cannot play please use option 2 below and download the FREE TuneIn Radio APP

2. TuneIn Radio App  

Click on your "Smartphone Store or MarketPlace"
Download the FREE "TuneIn Radio"APP
Search for "HealthyLife.Net Radio" by typing in...HealthyLife.Net Radio
Set Healthylife.net Radio as a "Favorite" or "Preset"

 

Listen to a Live Show Stream on MACS

Basic MAC Instructions:

1. At the top of the page click the gold 'Listen Live-All Devices' button or in some cases the 'Smartphones, Mac, Tablets, Wifi & More' button

2. MAC user without Internet Savvy? Press the "Live Audio Stream" button below to listen. You will have to download the Windows SilverLight Player once, than you can listen anytime. Click the "Iphone" Button to listen from your Ipods.

3. or download Free Microsoft's Silverlight Player then hit Listen Live button at the top of HealthyLife.net Web Pages.

4. or listen here: www.tunein.com

5. or use this HOT MAC TIP From a MAC Listener...Here's an EASY, FREE way for Mac users to listen to healthylife.net. This lovely young man from Apple Tech Support took me to www.apple.com, where I downloaded something called "Flip for Mac." There's a way to buy it and a way to get it free. If you just keep clicking "download free," it's free, which is what I did. At the end, there are offers to buy special extra stuff, but I bought nothing and can now listen to healthylife.net like a charm. I am so thrilled.

Hard to believe but if you still have Problems with Your MAC...
Macintosh users often experience problems once they have installed Windows Media Player (instead of Silverlight). You may need to make some adjustments on how you connect to audio links through your WMP, depending on your Mac Operating System. A way that may work to circumvent problems is to take the URL of the archive audio link and paste it directly into the Windows Media Player. If you want to listen live, try to download this file which may help you receive the stream: http://www.earthchannel.org/media/HealthyLifeLive.asx

You may also experience problems opening links to some files if you're using Internet Explorer 4.01 or 4.5. To fix: upgrade your browser to Internet Explorer 5 or download the link to your computer, and then open Windows Media Player. Don't forget if you install Internet Explorer 5 after you have installed the Player, run Windows Media Player Setup again. This allows the browser to play Windows Media-based content that is embedded in Web pages. If you have an issue obtaining licensed Windows Media files using Internet Explorer 4.5 . upgrade to Internet Explorer 5 or later.

You may experience problems opening links to content that uses the MMS (Microsoft Media Server) protocol. To play MMS content, start the Player, then on the File menu, click Open URL, and then type the URL.

When using a Web browser to open links to content, the Classic version of Windows Media Player (Windows Media Player 7.01 for Mac or earlier) may launch. To fix the problem, do one or both of the following: A). If you have Mac OS 9.1 or earlier installed in your Classic environment, install Mac OS 9.2 or later in your Classic environment. B)Delete all Classic versions of Windows Media Player from all Classic environments on your computer.

We thank you for putting in the time and effort so that you can access our programs.

Listen to an On-Demand Archive Show or Download Podcast on Desktop Devices

Available within 48 hours (or sooner) after the original airdate and time, shows are archived for 3 months, although some hosts choose not to archive. To listen to an on-demand or to download a podcast in multiple formats or even get an RSS feed for your favorite show here is what you should do...

1. At the top of the page click the gold 'On-Demand & Podcast' Button.

2. Click on the Host Name you want to hear.

3. Click on the exact show you want to hear.

4. For On-Demand the Player will appear and automatically start playing (or you can click the arrow play button)

5. If you want to download the show - when the player opens follow the simple 'click here' download instruction.

Microsoft Silverlight may not work on Google Chrome version 45 or a later there is no workaround to listen to Silverlight. You must use a browser that still support Silverlight content like Internet Explorer or Mozilla..

For Google Chrome versions 42 to 44 of Chrome, follow these steps:
1. On the address bar in Chrome, type chrome://flags/#enable-npapi.
2. In the Enable NPAPI Mac, Windows box, click Enable.
3. Exit and then restart Chrome.
4. Reopen the Silverlight page.
5. Right-click the broken puzzle piece image, and then select Run this Plugin.
Or You can try the following:
1. Paste this into Google Chrome's address bar: chrome://flags/#enable-npapi
2. Select Enable
3. When using the website (Netflix, Amazon Instant Video, Silverlight, etc.), you will need to right click on the content and select Run this Plugin
----------------------------------------

Microsoft EDGE
Use Internet Explorer or Mozilla Instead of Microsoft Edge

How to Use Silverlight on WINDOWS 10
Windows 10 still includes the old version of Internet Explorer 11 for compatibility purposes.
Internet Explorer 11 is still compatible with Silverlight and ActiveX plug-ins. You'll find IE under All Apps in the Start menu -
1. Select All Apps,
2. scroll down to Windows Accessories, and
3. click Internet Explorer under the accessories folder.

OR, just perform a search for Internet Explorer in the Start menu and launch it.

OR, You can also tap the menu button in Microsoft Edge and select "Open with Internet Explorer" to open the current web page in Internet Explorer.

Listen to On-Demand Archive Show/Download Podcast on Smartphone,Tablet, etc.

1. At the top of the page click the gold 'On-Demand & Podcast' Button.

2. Click on the Host Name you want to hear.

3. Click on the exact show you want to hear.

4. Player will appear follow the simple 'click here' download instruction and the show should start playing.

General Questions We've Been Asked So Far:

The volume is too low. What can I do?
Try turning up the volume on Windows Media Player and/or your PC speakers. Sound cards differ from PC to PC. We unfortunately do not have control of the quality of your sound card

Sometimes I can't hear the call-ins and sometimes I can. What can I do?
Try turning up the volume on Windows Media Player and/or your PC speakers. We unfortunately do not have control of the quality of incoming guest telephone lines coming into the station. Sometimes the lines are weak, just as they are in terrestrial radio.

Sometimes I can't see your listen live buttons or only part of your home page. What do I do?
There are several reasons that could make this occur. It could be a software problem like a setting in Internet Options (make sure that your security options are set to medium) or it could be your internet provider (try unplugging the electrical cord on your DSL modem and replugging it in to reset the modem and line, then turn off your computer and turn it back on) or, most likely, you have Norton Internet Security, a seperate software package with its own seperate icon, which sometimes gets bundled with Norton Anti-Virus which can prevent you from receiving some of the images or audio files. (Disable the Norton Internet Security package ONLY...NOT YOUR Norton Anti-Virus.)

Why can't I receive the radio show on my PC?
Make sure you have the correct Internet Browser and that your browser is configured correctly. We recommend Windows Internet Explorer 5.0 or higher or Netscape 4.0 or higher. Download Silverlight.

Why are there stops, buffering, gaps or poor sound quality when I am listening? Why do I sometimes get a delay when trying to connect to your radio shows?
This is usually caused by your Internet Provider (e.g., AOL, Verizon, Earthlink, Google). It is because of stress, strain or the availability of the bandwidth they have allocated for Internet connectivity. It can also be caused by congested lines which are being accessed by more users than your Internet Provider can handle or it could be that you are running too many applications on your computer at the same time that you are trying to listen to a radio show. If you are on a LAN network the number of users and/or PCs could be the cause. In most cases this condition is almost always temporary, just try again.

How can I access your radio shows through a firewall?
If you are using Windows Media Player, you will have to make the following changes to your Windows Media Player Configuration:
Windows Media Player 7 (PC) Click on Tools, Select Options, Click Network, Locate Proxy Settings, Double Click HTTP Browser, Select Use browser proxy settings, Click OK, Click OK
Windows Media Player 6.3 (MAC) Click on Preference Menu, Select Edit, Select Use Proxy for HTTP Streaming, Enter the name of your proxy server and the port number. Contact your Network Administrator if you do not know what to enter.

Sometimes I can't get your archive shows to play. What do I do?
This is usually because you need to hit your refresh button. We periodically are adding, changing and deleting archived shows. To make sure you are on a CURRENT archive page, hit your refresh button, this usually solves the problem.

If you have a question please, feel free to e-mail us at: info@healthylife.net