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THE 8 TRUTHS OF INTERNET
RADIO AUDIENCE MEASUREMENT
- Page views DO NOT measure listeners
A page view is a unit for measuring Web readership. It is the count
of how many times a web page is requested. Streaming Servers measure
listeners who listen to the audio stream. Not all listeners who visit
a web page listen to the Internet radio stream.
- Streaming servers DO NOT measure all listeners
if station is simulcast and/or syndicated on other distribution channels
A streaming server measures listeners but if a station is connected
to outside distribution channels like WiFi, Mobile, ITunes, private
radio networks or Microsoft's Radio Tuner the stream that is picked
up looks like one (1) listener to the streaming server when in fact
it could be thousands.
- An age old radio brand name DOES NOT necessarily
mean they have more listeners on their Internet stations than an Internet
Radio Streaming Station
Listeners have the power of choice and there are hundreds of thousands
of web radio stations that reach their targeted niche markets. The terrestrial
radio industry has only taken Internet radio seriously over the last
2 years. 24/7 Internet radio networks that have been in place for 7
or more years have more loyal listeners since they have been in the
marketplace longer.
- Internet audio listening has surpassed AM/FM terrestrial
radio
According to the Arbitron/Edison 'The Infinite Dial 2010' study Internet
Audio listening has now surpassed AM/FM terrestrial listening.
- Podcasts DO NOT provide more listeners
than an Internet Radio Stream
Internet streaming radio usually provides 24/7 live coverage with multiple
hosts, on demand listening and podcast download options. Internet Radio's
average listener TSL (Time Spent Listening) is 2-3 hours.
A podcast is usually a 1-hour audio program available live at a specific
time and/or made available as a download. A podcast's average TSL (Time
Spent Listening) is 3-5 minutes at the top of the hour.
- Outside audience measuring services DO NOT provide
real numbers
Based on a small audience sampling for a particular genre, usually music,
extrapolated numbers are used to determine audience measurement. For
example, the Arbitron/Edison 'The Infinite Dial 2010' did a telephone
survey of 1,753 people, age 12 and older, to provide statistical information
about the radio music industry. Internet Radio has an audience of over
72 million Internet listeners a week. This sampling is much less than
even 1% of the audience size and has no relevance for talk radio at
all.
- Demographics are suspect unless station has its
own collection method
Each station is usually unique because of niche market genres and marketing
efforts. Real demographic info comes from a station's data gleaned from
their own data collection methods such as a clubhouse, surveys or polls.
- Pre-roll video ads on Internet radio stations lose
listeners
Americans and Internet Users - WANT IT NOW!. There are 100s of 1000s
of Internet radio sites to choose from. If a radio station website delays
the audio stream, which is what the listener wants and is expecting
to hear, the listener will usually click off the site or get frustrated
waiting for the audio stream to start, resulting in an unsatisfactory
user experience.
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